About Us
Caring, trusted family support — built around your home
Family Support UK is a London-based family and home-support agency, connecting households across the United Kingdom with vetted, compassionate professionals.
Who we are
Family Support UK was created to make finding kind, dependable family and home support simple and reassuring. We connect UK families with nannies, babysitters, cleaners, housekeepers, elderly companions, home help, family support workers and language professionals.
From your first enquiry to the moment your professional arrives, we handle every introduction with care — verifying identity, references, Right to Work and DBS status so families can focus on what matters most.
We are based in London and support families right across the United Kingdom, with online language and translation available worldwide.
Our Mission
To give every UK family easy access to safe, skilled and compassionate home support.
Our Vision
A UK where reliable family support is available to every household — with trust built in.
Safeguarding commitment
Enhanced DBS checks, verified references, ID and Right to Work verification, and a named Safeguarding Lead for every concern raised.
Our Values
What guides every match we make
Family First
Every match starts and ends with what's right for your family.
Trust & Safety
Enhanced DBS, references, ID and Right to Work checks as standard.
Compassion
Warm, patient professionals chosen for kindness as much as skill.
Professional Standards
Clear expectations, safeguarding awareness and quality assurance.
Real Connections
Honest, human introductions — never faceless matchmaking.
Premium & Approachable
High-quality support that fits real UK family life.
Founder
Maria Wilson
Founder & Managing Director
Maria founded Family Support UK to give UK families a warmer, more human way to find trusted home support. She leads the team on values-first hiring, safeguarding and the quality of every introduction — ensuring families receive the same care and attention we'd give our own.
Portrait placeholder — a professional company photograph will replace this in due course.
Our Team
The people behind every match
A small, dedicated team supports every family enquiry, from first message to long-term placement.
Senior Family Support Coordinator
Manages family enquiries end-to-end, understanding each household's routine and matching the right professional.
Senior Childcare Specialist
Advises families on nanny, babysitter and after-school arrangements and supports our childcare network.
Client Relations Manager
Your dedicated point of contact after placement — checking in, gathering feedback and resolving any concerns.
Recruitment & Compliance Officer
Verifies identity, references, DBS certificates and Right to Work documents for every candidate.
Safeguarding Lead
Oversees safeguarding policy, training and any concerns raised by families or workers.
Role cards — individual team member portraits and names will be added once fully staffed.
Our promise to your family
We support safe, professional introductions between families and workers. Families remain responsible for making final hiring decisions — and we're with you every step of the way.
Talk to our team